contents
1. preface
7
2. Articles
Mr Jørgen Steen Sørensen, Parliamentary Ombudsman
Mr Jens Møller, Director General
1st Division, Ms Kirsten Talevski, Head of Division
2nd Division, Ms Bente Mundt, Head of Division
3rd Division (Inspections), Mr Lennart Frandsen,
Deputy Permanent Secretary
4th Division, Mr Morten Engberg, Head of Division
5th Division, Mr Karsten Loiborg, Head of Division
General Department, Mr Jens Olsen, Head of Division
9
19
31
39
47
57
65
73
3. APPENDICES
A. Staff and office
B. Budget 2011
C. Statistics
D. Summaries of selected cases
81
83
87
103