Table of Contents
Foreword7
Introduction 9
The OSCE’s Conceptual Approach to Building
Sustainable Peace13
OSCE Experiences in Building Sustainable Peace
and Democracy in South-Eastern Europe21
Institution Building 27
1. Ombudsperson institutions28
2. Unbiased broadcasting29
3. Media sector reform31
4. Democratic and inclusive assemblies34
5. Lessons learned36
Community Security39
1. Community safety forums39
2. Community policing40
3. Lessons learned42
Education45
1. Education reform46
2. Conflict prevention through education52
3. Multilingual higher education56
4. Lessons learned58
4