CONTENT 1. INTRODUCTION 1.1. 1.2. 1.2.1. 1.2.2. 1.3. 1.3.1. 1.3.2. 1.3.3. 1.3.4. Reason for submitting the report Protector of Citizens (Ombudsman) Mandate / Republic of Serbia Constitution, The Law on the Protector of Citizens Action-taking / Reactive work, Promotion and pro-active work OPCAT State Party Designation of the NPM Model of the NPM Reasons for selection 2. INITIAL SIX MONTHS: GETTING READY TO START WORK OF NPM 2.1. 2.2. 2.3. 2.4. 2.4.1. 2.4.2. 2.5. 2.5.1. 2.5.2. 2.6. 2.7. 2.7.1. 2.7.2. 2.7.3. 2.8. 2.8.1 2.8.2. 2.8.3. 2.8.4. 2.9. Proceeding point - Plan of activities for the initial 6 months: preparation Re-organization - Setting up a separate organizational unit Securing means of labor Establishing cooperation in performing the duties of the NPM Provincial Ombudsman Associations Cooperation with external entities National level International level Education programs Visibility Website of the NPM Presentation of the NPM Getting the professional public acquainted with the work of NPM Other decisions important to the performance of NPM The plan of visits Decisions on the NPM working methods Methodology of conducting visits Decision on remuneration policy Test Visit 3. CONCLUSION 4. 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9. 4.10. 4.11. 4.12. 4.13. 4.14. 4.15. 4.16. 4.17. 4.18. 4.19. ATTACHMENTS Law on amending the Law on ratification OPCAT Constitution of the Republic of Serbia Law on the Protector of citizens (Ombudsman) Tasks and duties of separate organizational unit NPM Separate organizational unit NPM / job position, job description, job requirements Plan of visits / 2012 Plan of visits in 2012 / Projections & Calculations Memorandum of Cooperation with Provincial Ombudsman Public Call for Cooperation in Performing tasks of the NPM Application on the basis of Public Call for Cooperation in Performing tasks of the NPM Decision on establishing the Commission for the selection of NGOs on the basis of Public Call Report of the Commission for the selection NGOs to cooperate with Ombudsman Decision on NGOs to cooperate with the Ombudsman Cooperation Agreement between Ombudsman and NGO Decision on the fees for performing tasks of the NPM The Conclusions from the Round Table - Establishing the NPM / Challenges Budget and costs Web site of the Serbian NPM (www.lls.rs) Methodology of Ombudsman`s Preventative mechanism (PM)

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