CONTENTS
INTRODUCTION	02
ACRONYMS AND ABBREVIATIONS	

04

1. PRISON MANAGEMENT	

08

1.1 Prisoner file management	
1.2 Classification, risk and needs assessments	
1.3 Allocation	
1.4 Access to information	
1.5 Requests and complaints	
1.6 Transfers	
1.7 Staff recruitment and training	
1.8 Internal inspections	

2. SAFETY, SECURITY AND DIGNITY FOR ALL	
2.1 Searches of prisoners and cells	
2.2 Search and entry procedures for visitors	
2.3 Children in prison with their parent	
2.4 Prisoners with disabilities	
2.5 Dealing with the body of a deceased prisoner	
2.6 Slavery	

3. INCIDENT PREVENTION AND RESPONSE	
3.1 Instruments of restraint	
3.2 Use of force and arms	
3.3 Investigations	

10
20
25
29
31
38
41
49

52
54
65
67
70
73
74

76
79
87
91

4. RESTRICTIONS, DISCIPLINE AND SANCTIONS	

96

4.1 Disciplinary sanctions and procedures	
4.2 Solitary confinement	
4.3 The role of health-care personnel	
4.4 Alternative dispute resolution	

99
104
111
112

5. CONTACT WITH THE OUTSIDE WORLD	
5.1 Contact with family and friends	
5.2 Access to legal advice, representation and legal aid	
5.3 Notifications	

6. HEALTH-CARE	
6.1 Health-care provision	
6.2 Advisory duties of health-care personnel	
6.3 Emergency and specialized care	
6.4 Documenting and reporting signs of torture	
6.5 Ethical and professional standards	
6.6 Medical files	

7. EXTERNAL MONITORING	

114
117
131
137

140
143
151
153
157
162
166

168

INDEX	176

Guidance document on the Nelson Mandela Rules	

01

Select target paragraph3